AlterU

Privacy Policy

Last updated: February 26, 2026
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Overview

This Privacy Policy describes how SPACEDAO PTE. LTD. ("the Company", "We", "Us") collects, uses, and discloses your information when you use AlterU.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Company Address: 3 Temasek Boulevard Suntec City Mall, East Wing, #03-373, Singapore 038983

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Data We Collect

Personal Data

Usage Data

Collected automatically and may include IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and unique device identifiers.

On mobile devices, we may also collect device type, mobile device unique ID, operating system, and mobile browser type.

Camera & Photo Library

With your prior permission, we may collect pictures and other information from your device's camera and photo library to provide application features. You can enable or disable this access at any time through your Device settings.

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How We Use Your Data

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Sharing Your Data

We may share your personal information in the following situations:

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Data Retention

We retain your Personal Data only as long as necessary for the purposes set out in this policy, and to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period, unless required for security, functionality improvement, or legal obligations.

Your data may be transferred to and processed on computers outside your state or country, where data protection laws may differ. We take all reasonably necessary steps to ensure secure treatment.

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Your Rights & Deletion

You have the right to access, correct, or delete the Personal Data we hold about you.

You can manage your personal information by signing into your Account and visiting account settings. You may also contact us directly to request access, correction, or deletion of your data.

Note that we may need to retain certain information when we have a legal obligation to do so.

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Legal Disclosure

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before this occurs.

Law Enforcement

We may disclose your data when required by law or valid requests from public authorities (e.g. courts or government agencies).

Other Legal Requirements

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Face Data

Important

Our app may process images containing faces when users upload or capture photos for AI image generation.

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AI Server

New

AlterU's AI features are powered by a combination of our own infrastructure and a trusted third-party AI provider. We are committed to being transparent about which provider processes which type of request.

Image Generation โ€” Qwen-Image (Self-Hosted)

For AI image generation, we use an open-source AI model (Qwen-Image) deployed entirely on our own secure servers. All image processing is performed exclusively on infrastructure owned and controlled by our company.

No image data is transmitted to external AI companies or third-party model providers for this feature.

Qwen-Image is a powerful image generation foundation model capable of complex text rendering and precise image editing. Its open-source code is publicly available:

Game Generation โ€” Claude API (Anthropic)

For our AI-powered game generation feature, we use the Claude API provided by Anthropic to generate the games users request. When you ask AlterU to create a game, the prompt and any necessary context are sent to Anthropic's servers for processing, and the generated game content is returned to your device.

  • Only the information required to generate the requested game (such as your prompt and game-related parameters) is sent to the Claude API
  • We do not send personally identifiable information such as your name, email address, or device identifiers to Anthropic with these requests
  • Anthropic processes API requests according to its own commercial terms and privacy policy, and does not use API data to train its models by default
  • We do not retain your game-generation prompts beyond what is necessary to provide and improve the feature

For more information about how Anthropic handles data submitted through the Claude API, please refer to Anthropic's privacy policy:

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Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. We will take steps to remove that information from our servers.

Where consent is required as a legal basis for processing, we may require parental consent before collecting information from minors.

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Security

The security of your Personal Data is important to us. We strive to use commercially acceptable means to protect your data.

Remember: no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

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Contact Us

If you have any questions about this Privacy Policy, please contact us:

๐Ÿ“ง developersg@spaceulabs.com

We may update this Privacy Policy from time to time. Changes will be notified via email and/or a prominent notice in the Service before becoming effective.